Shipping policy

Shipping Policy – PleasureCo

At PleasureCo, we are committed to delivering your order quickly, safely, and discreetly.

Free Delivery

We proudly offer FREE nationwide delivery on all orders using The Courier Guy.

Processing Time

• All orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed the next business day.

Delivery Timeframes

• Major cities: 1–3 business days

• Outlying areas: 2–5 business days

Please note that delivery times may vary slightly depending on your location and external factors.

Discreet Packaging

Your privacy is our priority. All orders are shipped in plain, unbranded packaging with no indication of the contents or PleasureCo branding on the parcel.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS so you can monitor your delivery in real time.

Delivery Address

Please ensure your delivery details are accurate. PleasureCo cannot be held responsible for delays or failed deliveries due to incorrect or incomplete address information.

Missed Deliveries

If you are unavailable at the time of delivery, The Courier Guy may attempt redelivery or contact you to arrange an alternative time.

Questions or Support

If you have any questions regarding your order or delivery, please contact our support team at: sales@pleasureco.co.za